FAQs

Frequently Asked Questions

Wondering what items are non-returnable?

Please see a list of non-returnable items:

  • ALL SALE ITEMS ARE FINAL (NO EXCEPTIONS)
  • Creams & Gels (we do not issue refunds or returns if any discomfort or rash due to cream and or gel used. All opened items are final sale no exceptions)
  • Any Post op accessories, (Abdominal boards, Lipo foams, wraps etc.)

Please note: Fajas will need to be inspected in order to qualify for store credit (tags must be attached on the faja, not worn, no stains or markings. Faja must remain intact and remain in the original package.

 

Wondering how to exchange or return?

  • Please return your item to the address below (Make sure you get a tracking number for your return we are not responsible for lost packages.)
  • In the package, include your order number and full name
  • All returns will be refunded via original method of payment

 

Roandfay Recovery

Att: Return Department

8362 Pines Blvd, #143

Pembroke Pines, FL 33024